Monday, 22 March 2010


That we live in a service economy is known. How did we get here?
History is the best source of knowledge and understanding of human knowledge. Whenever I need a deep understanding of something, I find myself digging in historical facts. However, I feel that education does not give an adequate importance to history in curricula. Science disciplines and technology have been in the hype for many years, and history, relegated to humanities, is somehow the poor relative of academic curricula.
Nevertheless, I feel that service economy is a matter of evolution. This is, of course, a simplistic idea, but we can achieve greater understanding with this simple starting assumptions. In the beginning we were mostly farmers, harvesting for survival and selling the remnants. There was no money, just direct exchange. Then, money, inventions and machinery came, and we became industrialized. We abandoned rural areas and left to the cities, where light jobs and eternal prosperity were promised. With mass production and machinery everywhere, less people were needed to produce what we need, we earned leisure time, and created other jobs: service jobs. People in these jobs typically are working for the well being of others (tourism, hospitality and catering, for example), or they work in product supporting activities (after sale service, technical assistance), or in supporting state activities (taxes, municipalities), or they are selling their know-how (knowledge workers, like teachers and heath professionals). I believe this last type of service workers is particular because probably is the one that has always existed, despite the status of our economy (rural, industrialized, or servitized).
The recent servitization of manufacturing is, in my opinion, a tendency that reveals this evolving nature of jobs in economy. In order to survive, organizations have to innovate and differentiate their products. Frequently this is done with service incorporation. Many voices have recently said that we are close to a collapse of the economical principles that have ruled since the past century. If it is so, we will soon assist to an evolution of service jobs.

1 comment:

  1. All things considered, at the end of the story, the accompanying proclamation by Montresor gives a Newview Reversal to the vital Oldview solid quality articulation we recently took a gander at:

    "My heart developed broken down - because of the soddenness of the catacombs. I dashed to make an end of my work."
    phd writing | thesis writing